Jiya 9 respects your personal information. This page clearly outlines what data we collect, why we collect it, how we keep it secure, and what rights you have.
Six core commitments that Jiya 9 always upholds
Jiya 9 never sells your personal data to third parties. Your name, phone number, or email will never be passed on to any advertiser.
All your data is protected with 256-bit SSL encryption. From deposits to login — every transaction takes place over a secure connection.
We only collect information that is genuinely necessary to provide our services. No unnecessary data is ever requested.
You decide which cookies to enable and which to turn off — we never force cookies on you.
To view, correct, or delete your data at any time, submit a request to Jiya 9 Support — it will be acted on promptly.
Your data is not stored indefinitely. After account closure, information is deleted within a defined period beyond what is required by legal obligations.
When you create an account and use our services at Jiya 9, we collect certain information. This comes from two sources — what you provide directly, and what is generated automatically through your use of the platform.
| Data Type | Example | Collection Methods |
|---|---|---|
| Identity Information | Full name, date of birth, national ID | Registration Form / KYC |
| Contact Information | Mobile number, email | Registration Form |
| Financial Information | Mobile banking number, transaction history | Payment Processing |
| Usage Data | Betting history, login times, game preferences | Automatic |
| Device Information | IP address, browser type, operating system | Automatic |
Important: Jiya 9 will never ask for your mobile banking PIN or password. Any such request is fraudulent — report it to Support immediately.
Jiya 9 uses your information only for specific, limited purposes. The details are outlined below:
Your data will not be used beyond the purposes stated above. If any new use arises, you will be informed in advance and your consent will be obtained where required.
Jiya 9 analyzes your betting history to improve our services, however this analysis is always conducted anonymously — never in a personally identifiable form.
Jiya 9 does not sell your data. However, in limited circumstances, information may be shared with third parties:
Our Commitment: All of our third-party partners adhere to international data protection standards. Privacy obligations are contractually binding in all such agreements.
Jiya 9 uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
Jiya 9 does not use any third-party advertising cookies. Your browsing history is never used for ad targeting.
Jiya 9 employs multi-layered security measures to keep your data protected:
Your role matters: Use a strong password, never share your account details with anyone, and avoid logging in on public Wi-Fi.
In the event of a security breach, affected users will be notified as quickly as possible and all necessary protective measures will be taken.
As a Jiya 9 user, you have several rights regarding your personal information:
To exercise any of these rights support@jiya9.wineor reach us via live chat. Requests are typically processed within 7 business days.
Jiya 9's services are intended exclusively for users aged 18 and above. We never knowingly collect personal information from minors.
If you suspect a minor is accessing your account, contact our support team immediately. As a guardian, this is your responsibility.
Jiya 9 does not retain your data longer than necessary:
Once the retention period expires, data is securely and permanently deleted or anonymized.
Jiya 9 may update this privacy policy as needed. For significant changes:
Continued use of the service after any changes takes effect will be considered acceptance of the updated policy. If you do not agree with the new policy, you have the right to close your account.
For any privacy-related questions, complaints, or requests, please contact Jiya 9:
Our Data Protection Officer is always available to address your privacy concerns. We believe every complaint deserves to be taken seriously.
Please Note: Reading this Privacy Policy alongside the Terms & Conditions gives you a complete picture of Jiya 9's data practices. Our Terms & Conditions page as well.